The Honest Co.

Store returns policy

How do exchanges work?

If, for any reason, you would like to exchange your product for a different one, we'll happily accommodate you under our Good Faith exchange policy. Our team will immediately ship out the product you'd like, and give you up to 10 business days to return the product with which you were not satisfied. (Please note: as with returns, exchanges are subject to a restocking fee).

If you live in Alaska, Hawaii, or Canada:

Exchanges are allowed and you will be charged an additional shipping charge. Canadian orders will also be assessed an international surcharge. Please contact us to coordinate this.

How do I make an exchange or return?

It's simple — call us and we'll get you started. We hope you love our products as much as we do, but if not, we'll take care of it. Please call us at 1.888.862.8818.

How long will my exchange or return take?

Return ground shipping can take up to 7 business days, depending on the shipping distance. After we receive your return at the warehouse, please allow up to 10 business days for the return to be posted to your original method of payment.